*Required fields are marked with an asterisk.

Portal Tips


Tips on using our Secure Patient Portal

 

  1. It is our policy to enter the patient's formal name as it appears on the birth certificate or most recent photo identification (i.e. a driver's license, student I.D., passport, etc). Please do not correct the patient's name with a nickname. We can add nicknames or preferred names to our record upon arrival.
  2. If the patient's name is spelled incorrectly or the date of birth is incorrect- please contact our office to change this.
  3. The PIN that is provided in a secure message is to verify the patient's identity- this is not your username. The PIN will be used to add the patient to your Secure Patient Portal account.
  4. Please make all answers in proper English, avoiding short text messaging as much as possible.
  5. Respond to as many fields that apply to a patient's condition. You do not need to answer a question if the response does not apply.
  6. An asterisk "*" at the beginning of prompt indicates a field that requires a response.
  7. If you get to the end of a form and it will not submit, check above in the form for an incomplete or empty required field.
  8. When completing an eForm, please avoid use of the back arrow in your browser. Unfortunately, the back arrow will take you out of the form and you will need to start over.
  9. If you have any other questions, please contact our office at (727) 898-2663 or (813) 879-2663.